How NECTY works
NECTY understands your business, watches how customers in your industry signal intent, filters out the noise, and gives you the opportunities, insights and actions that matter.
“Can anyone recommend a good lawyer?”
“We just bought a lot and are starting plans...”
“Looking for a med spa in Toronto?”
“Not happy with my current provider...”
“A few things worth your attention.”
“Best local service for this project?”“Does anyone know a reliable contractor?”“Looking for recommendations nearby.”“Which local business would you recommend?”“Searching for someone who can help!”“Any suggestions for a great service?”“I need help finding the right provider.”STEP 01 Getting started
You tell NECTY what you sell, who you serve, where you operate and who you compete with. Then NECTY combines that with intelligence about how customers actually buy in your industry.
Your services and offerings
Your ideal customers
Your locations and markets
So we spot what others miss
STEP 02 Watching conversations
NECTY scans the places your customers are already talking — social media, forums, reviews and more. AI understands the language, situations and behaviors that can signal they may need what you sell, even when they are not explicitly asking for it.
Can anyone recommend a good lawyer for a small business dispute?
High intent
We just bought a lot and are starting plans — need a builder.
Project signal
Looking for a med spa in Toronto that does natural results.
Local intent
Not happy with my current provider — thinking of switching.
At riskSTEP 03 Turning noise into opportunity
NECTY filters out noise, analyzes each conversation and surfaces only the opportunities, alerts and insights relevant to your business.
STEP 04 Turning insights into action
NECTY drafts responses and explains why each opportunity matters, so you can start the right conversation at the right moment. You always review, nothing is sent without approval.
“Need a reliable plumber in Austin by this weekend — any recommendations?”
High intent · Act todayWhy it matters: urgent timing, local, and actively asking for a recommendation.
Hi! We're a local Austin plumbing team with weekend availability. We'd be happy to take a look and give you a straightforward quote. Would you like me to send over the details?
STEP 05 Protecting your reputation
NECTY continuously monitors reviews, mentions and conversations across the web so you always know what people are saying about your business — and can respond at the right time.
“Waited 40 minutes past my appointment time.”
“Absolutely brilliant service — highly recommend.”
“Good results but hard to get a reply.”
STEP 06 Market & customer insights
NECTY analyzes all the conversations to show what matters most — so you can improve your offerings, create better marketing and find new ways to grow.
Top customer complaints
Recurring“Hard to get a reply” — 38 mentions
Best messaging to use
High demand“Same-week appointments” — +42%
Emerging opportunity
Trending“Natural-looking results” — +27%
A clearer difference
Passive tracking that leaves the thinking — and the work — to you.
Contextual intelligence that turns conversations into clear decisions.
Insight example
Natural-looking Botox demand is up 42% in your area
→ Suggested action: lead with “natural results” messaging this month.
Ready to see it for your business?
Start with the intelligence your business needs today, and let NECTY find the conversations worth acting on.